General Information
What does Steam Cleaners China specialize in?
We specialize in manufacturing high-quality steam cleaners and garment steamers — household and commercial — for B2B clients worldwide.
Where is your company located?
Our factory is in Guilin, Guangxi Province, China, and we export globally.
What types of products do you offer?
Handheld and portable steam cleaners, steam mops and floor steam cleaners, high-pressure canister units, and garment/clothes steamers.
Do you manufacture your products?
Yes — every unit is designed and produced at our own factory in China.
What markets do you serve?
We supply distributors and retailers in over 50 countries.
Product & Quality
Are your steam cleaners durable?
Yes. Our steam cleaners are engineered for reliable, long-term performance and are tested before they ship.
Do you offer high-pressure and fast-heating models?
Many models feature high steam pressure and rapid heat-up — ask us for specifics on bar pressure and tank capacity.
Can we request customized products?
Absolutely — OEM & ODM are welcome. Bring your brand, specifications and packaging.
What certifications do your products hold?
We can produce to CE, FCC, RoHS, ISO 9001, GS, UL and ETL requirements depending on your market.
Can we inspect quality before a large order?
Yes — samples and pre-shipment inspection are available on request.
Ordering & Logistics
What is your minimum order quantity (MOQ)?
MOQ varies by model — it can be discussed directly for your project.
How long is the production lead time?
Typically 20–35 days, depending on order size and customization.
What shipping options do you provide?
FOB, CIF, EXW and DDP — by sea or air, whichever suits your order.
Do you handle international shipping?
Yes, we ship worldwide and handle export documentation.
Can we track our shipment?
Yes — tracking details are provided after dispatch.
Support & Communication
How can I get a product catalogue?
Request our catalogue by email or through the inquiry form and we'll send it over.
What languages do you support?
Our team supports English for international clients.
Can we visit your factory?
Yes — factory visits are welcome by appointment.
How can we contact you for inquiries?
Email contact@steamcleanerschina.com or use our inquiry form — we reply promptly.
Do you provide after-sales support?
Yes — we offer responsive after-sales and technical support, including spare parts.
